MSCRMKeyService cannot be found – CRM Plug in Issue

We got following error message after installing plug on one of the CRM Server

The description for Event ID 18960 from source MSCRMKeyService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:


the message resource is present but the message is not found in the string/message table


This error comes if you have importing plug in steps (i.e. import xml) using plug in registration tool


Manually create the plug in steps and then restart CRM website (i.e. iisreset) and also restart CRM asynchronous service.

MayankP 🙂


3 thoughts on “MSCRMKeyService cannot be found – CRM Plug in Issue

  1. Dylan

    Hello MayankP,

    This error is what I think the same as the error I found while running an XML script. “CRMAuthenticationToken is not defined”. This might be a solution but how would I manually create the plug in?

    Thank you very much 🙂


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